(1) UK INTERNATIONAL AIRLINES LTD; - Oct2005-Oct2009 as COUNTRY MANAGER PAKISTAN.
(a) for Contact Govt agencies establishing as foreign airline network.
(b) To establish agents network for airline start up.
(c) Establish airline offices in Karachi/Islamabad/Lahore and hire staff for ticket offices and airports.
(d) Negotiate air cargo agents.
(e) To arrange meetings with CIVIL AVIATION of Pakistan for weekly flights schedule approval.
(f) Arrange training for employees/travel agents GD,S reservation system used by airline (VIDECOM reservation SYSTEM)
(g) Ambassador of airline/country for smooth operation of all times.
(2)PAKISTAN INTERNATIONAL AIRLINES;-MAR1990-SEP2005 as INSTRUCTOR/SHIFT Manager.
(a) Manage roster about 200empolyees in shifts.
(b) Spot check of employees evaluate working knowledge of customer service employees, in case poor performance to arrange proper training.
(c) To arrange train the trainer program during working shifts in free times.
(d) Check proper flight petrol to cancel unproductive/untickted bookings.
(e) Sabre Certified Instructor from Dallas, TX (USA) from 1999-2001 at PIA Training Centre KARACHI.
(f) Trained about 800 employees/travel agents, who joined worldwide for training uk/eur/usa at PIA training centre Karachi.
(g) Chief trainer during CUTOVER period in SAUDI ARABIA performed training at AHBA/DAMMAM/RIYADH/MEDINAH/JEDDAH and MANCHESTER/NOTTINGHAM/GLASGOW in UNITED KINGDOM.
(h) Also Worked from Sep1974-Sep1981 with PIA as startup career.
(3)QATAR AIRWAYS;-Feb1996-Mar1997 as PASSANGER SALES MANAGER (NORTH PAKISTAN).
(a) Established network of PSA offices at LAHORE/FAISALABAD/SIALKOT/RAWALPINDI.
(b) Hired staff for ticket offices and arranged training for travel agents in above cities.
(c) Had contact with commercially important cargo agents for cargo services.
(d) Worked as train the trainer coordinator between airline/travel agents family.
(4)BRITISH CALEDONIAN AIRWAYS’-OCT1981-OCT1987 as DEPUTY MANAGER.
(a) (a)Arrange tickets/reservation facilitation at oil fields for shift employees of oil companies.
(b) Meet and greet commercial houses day to day seats /other problems linked with airline.
(c) Check every day sales reports and coordination between ticket office & finance unit.
(d) Flight Checks, Cancel unproductive bookings and confirm needy customers.
(e) Coordination Between airport/ticket offices to avoid any pax mishandling.
(5) MATCHLESS TRAVELS;-OCT1987-MAR1990 as MARKETING/SALES MANAGER
(a) Complete administration of office including tickets/reservations/finance unit.
(b) Visit commercial houses and solve every day problems pertaining traveling.
(c) Contact airlines to get day to day’s changes on tariff/ticketing procedures.
(d) Arrange training for staff on ticketing procedures.
(e) Arrange sales reports payments on time to airlines and collect pending payments from clients.
(ARABIC, ENGLISH, URDU, PUNJABI, PERSIAN)
(7) PERSONAL WEBSITE;-www.ilyasalam.webs.com
Government Contract Development & Sales
Global Supply Chain Development
Quality Assurance Management
Best Practices Management
MUHAMMAD ILYAS BHATTI
747-2-D1 TOWNSHIP, Lahore